If something is not right we accept returns for 10 days after delivery . The detail is on this page.
What can come back
We can accept a return assuming it is unused and everything it shipped with comes back.
- All original packaging, labels and small parts
- Still unused and exactly as delivered
- The sale invoice enclosed
Where a return is refused
- Clearance stock, where the page says so
- Anything broken after it arrived, whether by use or assembly
- Anything reported once the 10 days window has passed
- Anything returned incomplete
Exchanges
We do not offer a direct exchange. Send it back for a refund and order the alternative separately; it is quicker than holding your return against incoming stock.
Who covers the courier
If the fault is ours the courier is on us . The 48-hour report and the unboxing video are all we need.
Change-of-mind returns travel back at your expense — there is no restocking fee either way.
How the refund reaches you
Following inspection of the returned item the refund goes out within 7 business days ; prepaid UPI orders return to the same UPI ID, while cash-on-delivery orders are settled by bank transfer.
Banks add their own delay before the money appears — that last step is outside our control.
How to begin
Write to [email protected] or call +91 9987833445. Send the order number and a line on the fault; add the unboxing video if it arrived damaged Our reply carries the return address and the steps that follow.